Privacy Policy

Privacy Policy – FACE-UP

Effective date: June 4, 2025

At FACE-UP, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://face-upcosmetics.com, make a purchase, or otherwise interact with us.

1. Information We Collect 

We collect the following types of information:

a. Personal Information

When you make a purchase or create an account, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (via Shopify Payments, PayPal, etc.)

b. Automatically Collected Information

When you visit our site, we automatically collect certain information, such as:

  • IP address

  • Browser type and version

  • Time zone and device information

  • Pages visited and interaction data

  • Cookies and tracking technologies


2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders and payments

  • Provide customer support

  • Send confirmations and updates

  • Improve our website and services

  • Detect and prevent fraud or abuse

  • Send marketing emails (only if you've opted in)


3. Sharing Your Information

We do not sell or rent your personal data. We only share information with:

  • Shopify Inc. (our e-commerce platform provider)

  • Third-party payment processors

  • Shipping carriers

  • Analytics and advertising partners (such as Google or Meta, if cookies are accepted)

All third parties are required to handle your data securely and in accordance with privacy laws.


4. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at privacy@face-up.com.


5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations (e.g., tax regulations).


6. Cookies

We use cookies to:

  • Remember your preferences and shopping cart

  • Analyze website traffic and usage

  • Enable remarketing ads (if applicable)

You can manage or disable cookies via your browser settings. See our [Cookie Policy] for details.


7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.


8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.


9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

FACE-UP
Email: privacy@face-up.com
Website: https://face-upcosmetics.com