Contact Us

We’d love to hear from you! Whether you have a question about your order, our products, shipping, or anything else — our team is here to help.

📧 Email Support

For all inquiries, please email us at:
support@face-up.com
We aim to respond within 24–48 business hours.

📦 Order or Return Questions?

Please include the following in your message:

• Your full name

• Your order number (if available)

• A short description of your question or issue

🕐 Customer Service Hours

Our customer service team is available:
Monday – Friday: 9:00 AM – 5:00 PM (CET)
Closed on weekends and public holidays.